Additional Supervisory Classes

Myers-Briggs Type Indicator (MBTI)

The Myers Briggs Type Indicator (MBTI) is the most widely used instrument for understanding normal personality similarities and differences. It provides your staff members an effective and constructive way of identifying and valuing individual strengths, unique gifts, motivations and potential areas for growth. Through the use of the MBTI, your organization can experience enhanced communications, improved team effectiveness, interpersonal relationships and productivity. The MBTI training session will include an overview of the MBTI, the benefits of MBTI to the individual and the organization, the MBTI preference scales, and MBTI type reports and profiles for each staff member.

Teambuilding – The Basics

Effective teams can provide results that have a positive impact on your organization. Designing a high performance team can create challenges for managers. Learn the responsibilities of team members, how to accomplish team goals and maximize team effectiveness. The training session will also cover team decision making and problem solving and resolving team conflict.

Conflict Resolution in the Workplace

Conflict often arises from a lack of mutual understanding, and most individuals want to resolve conflicts in an assertive manner where everyone wins. This training session provides the basic rules of conflict resolution and guidelines to turn conflicts into positive experiences and opportunities to improve relationships. Participants will learn how to ask questions and listen objectively, offer feedback, and create an action plan to resolve the conflict.

Effective Communications Skills

Communication is a process by which people share information and ideas with one another to create mutual understanding. The class will examine the skills you can use to make communications serve their intended purpose and get your message across. It also covers why communications break down; benefits of effective communication and listening skills; non-verbal communication; communicating bad news and overcoming resistance, and understanding principles for dealing with negativity in the workplace.

Motivating Employees

Motivating employees is one of the most important roles of a manager. Productive, well-trained employees who work hard to perform at their best every day make an organization strong and successful. Effective motivational practices will create and sustain a positive work environment. The training will cover what employees want from their jobs; motivational techniques to achieve peak performance, and how to include motivation in your leadership style.

Managing Workplace Change

Organizations must constantly change to remain competitive in a rapidly changing world. Managers need the skills to serve as change agents to support and implement the required organizational changes. The training session will cover understanding why change is necessary; why employees resist change and how to overcome this resistance; developing, communicating and implementing a plan for change, and evaluating results.

Time Management

Time is an employee’s most valuable asset. To achieve maximum success and productivity in the workplace, it is essential that you understand how time is used at work. Many of the poor time management habits formed can be easily fixed by simply being accountable for working hours, understanding exactly how the time is used and having a plan for each day. Some of the topics covered in this training include: analyzing how time is spent; identifying ways time is wasted and controlling time wasters; planning through the use of scheduling tools; goal setting; prioritizing; delegation; eliminating procrastination; handling interruptions, and moving into action and evaluation. A time management audit and other time management worksheets and tools will be provided in the training session.

Contact us to learn more about these topics or to schedule a training session.