Charlotte Mason’s Resume

Education and Qualifications

  • Bachelor of Science degree in Business Administration/Management, National College, Salem, VA
  • Professional in Human Resources (PHR) certification
  • Trained mediator for Virginia Court System
  • Myers-Briggs assessment administrator

Employment Experience

Owner and President: Advantage Resource Group, Inc., 2005-Present

A consulting/coaching/training/auditing firm specializing in human resource management and manager/employee development.

Partner: Issues Management Group, Inc., Roanoke, VA – 2001-2004

A management consulting firm specializing in project management, strategic planning and business development. Her functions there included:

  • Conducted Human Resource Management audits
  • Recruitment, interviewing, hiring and retention
  • Developed and implemented human resource processes and procedures
  • Developed employee handbooks
  • Developed human resource programs including orientation, performance evaluation systems, interviewing/hiring processes
  • Conducted strategic planning sessions
  • Developed job descriptions for organizations
  • Developed and implemented leadership and employee training programs
  • Developed human resource policies and procedures manuals
  • Served as project manager
  • Evaluated programs for state and federal compliance
  • Administered Myers-Briggs Type Indicator assessments and developed and delivered team-building programs for management staff

Human Resources Director: 1990-2001

  • Responsible for all human resource programs
  • Recruiting, interviewing and hiring employees
  • Designing and delivering management and employee development programs
  • Coaching for supervisors and management staff
  • Administration of performance evaluation system
  • Development and ongoing revisions of employee handbook
  • Development and revisions of policies and procedures manual for supervisors
  • Administered Myers-Briggs assessments
  • Audited for compliance of federal and state regulations

Related Additional Education and Experience

Computer: Microsoft Office programs, database management

Administrative and Management: Public speaking engagements for seminars and conferences, strategic planning, project management

Class Instruction: Non-Credit instructor for Management Classes at Dabney S. Lancaster Community College, at its Clifton Forge, Buena Vista and Roanoke locations. 2002-present.

Professional and Community Organizations

  • Salem Roanoke County Chamber of Commerce
  • Roanoke Regional Chamber of Commerce
  • Business Owner’s Roundtable – chair
  • American Society of Training and Development – past president; current board member
  • Society for Human Resource Management – past president, current board member
  • Conflict Resolution Center – past board member
  • Time Bank of Roanoke Valley